How we handle personal information
pureluxe-cleanse respects your privacy and handles personal data with care. This policy explains what we collect, why we collect it, and how we protect it.
Information we collect
We collect information you choose to share with us, such as your name, email address, and the context you provide in your messages. We also collect essential technical data to keep the website secure and functioning.
Why we collect it
We use your information to respond to enquiries, deliver services, improve our programmes, and maintain records required for professional practice.
How we store and protect data
We store information securely using access-controlled systems. Only authorised team members can access your data, and we retain it only for as long as necessary for service delivery and legal obligations.
Data retention
We retain client records for the period required by professional standards and UK law. You may request a summary of the data we hold about you.
Sharing your data
We do not sell your information. We only share data with trusted service providers when necessary for operational purposes, and always under confidentiality agreements.
Your rights
You can request access, correction, or deletion of your personal data. If you have concerns, you can contact us to discuss how we handle your information.
Contact
If you have questions about privacy, please email [email protected].
This policy may be updated to reflect regulatory changes or improvements to our practices. The latest version is always available on this page.